Last updated: October 26, 2026

Welcome to the Ivory Oak Counseling & Wellness website. By using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

About This Website
Ivory Oak Counseling & Wellness is a developing Texas-based counseling practice preparing to offer virtual mental health services.
Launching 2027: Counseling services, clinical intake, and appointment scheduling are not currently available through Ivory Oak Counseling & Wellness.
The website provides general information about the planned practice, counseling services, and mental health topics. Its content is educational and informational and is not a substitute for individualized assessment, diagnosis, treatment, or professional medical or mental health advice.

No Therapist-Client Relationship
Visiting the website, completing a general inquiry form, calling, texting, or sending an email does not establish a therapist-client relationship.
Once services become available, a professional counseling relationship will begin only after an appropriate provider has agreed to provide services, required intake and informed-consent procedures have been completed, and the parties have agreed to begin treatment.
Any future counseling services will be governed by separate clinical and administrative policies, including informed consent, privacy notices, financial agreements, and applicable professional requirements.

Not for Emergencies
This website, its contact form, email address, and telephone number are not emergency or crisis services and are not monitored continuously.
If you or someone else is in immediate danger, call 911 or go to the nearest emergency department. If you are experiencing a suicidal or mental health crisis in the United States, call or text 988.
Ivory Oak Counseling & Wellness cannot guarantee an immediate response to inquiries, emails, calls, texts, or voicemails.

Services, Eligibility, and Location
When clinical services become available, Ivory Oak Counseling & Wellness plans to provide virtual counseling to adults and adolescents ages 12 and older, subject to clinical appropriateness, licensure, supervision, informed consent, and applicable law.
Services are intended for individuals physically located in Texas at the time of their appointments. Accessing this website from another jurisdiction does not establish eligibility for counseling services.
For minors, parental or guardian involvement and consent will be addressed according to applicable law and clinical circumstances.

Appointments, Fees, and Availability
Information about anticipated services and fees is subject to change before the practice opens. Website inquiries do not guarantee acceptance as a client or the availability of an appointment.
Ivory Oak Counseling & Wellness anticipates operating as a private-pay practice. Fee information, financial obligations, cancellation policies, and any applicable Good Faith Estimate will be explained before services begin.

Website Communications and Privacy
Please do not include sensitive medical, psychological, or other confidential clinical information in general inquiry forms, standard email, text messages, or social media messages.
Once clinical services begin, clients will receive instructions about appropriate communication channels, including a secure client portal when available.
Information collected through this website is addressed in our Privacy Policy. Clinical health information, when applicable, is addressed separately in our Notice of Privacy Practices.

Acceptable Website Use
You agree not to interfere with the website or its security, attempt unauthorized access, introduce malicious software, submit fraudulent or harmful material, or use website content in violation of applicable law or another person's rights.
We may restrict access or take appropriate action in response to misuse.

Intellectual Property
Unless otherwise indicated, original website text, graphics, logos, designs, and resources are owned by or used with permission by the applicable rights holder.
You may access and print website material for personal, noncommercial purposes. You may not reproduce, republish, distribute, or commercially exploit protected content without appropriate permission, except where the law permits.

Third-Party Links and Services
This website may link to external resources, social media platforms, or third-party service providers. These services maintain their own practices, policies, and terms.
Ivory Oak Counseling & Wellness does not control external websites and is not responsible for their content or security. A link does not necessarily indicate endorsement.

Accuracy and Availability
We make reasonable efforts to maintain accurate information but cannot guarantee that website content is always complete, current, or error-free.
The website and its content are provided on an "as is" and "as available" basis, to the extent permitted by law.

Limitation of Liability
To the extent permitted by applicable law, Ivory Oak Counseling & Wellness and persons associated with the website disclaim liability for losses arising from the use of, inability to access, or reliance on this public website, including interruptions, technical errors, and third-party services.
Nothing in these terms limits rights or responsibilities that cannot legally be waived, or changes the professional obligations owed to any individual who later becomes an established client.

Changes to These Terms
These terms may be updated as website features, practice operations, or applicable requirements change. The latest revision date will appear on this page.

Governing Law
These website terms are governed by applicable Texas law, subject to any mandatory legal protections or jurisdictional rules.

Severability
If a provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Contact
For questions about these Terms & Conditions, contact:
Ivory Oak Counseling & Wellness
Email: info@ivoryoakcounseling.com
Phone: (832) 510-7866
Please do not send emergencies or sensitive clinical details through general website communication channels.